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About Us

Great lending starts with listening.

Our team of Reverse Mortgage Professionals is dedicated to a simple process that guides with clarity, care, and confidence at every step, for your clients and for you.

Our Expert Reverse Mortgage Professionals

Christina Harmes

Christina Harmes

Reverse Mortgage Division Director
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Christina Harmes is a Certified Reverse Mortgage Professional with more than 20 years of mortgage and real estate experience and over a decade specializing in reverse mortgages. A nationally recognized leader in the reverse mortgage industry, she regularly speaks at industry conferences, contributes to professional education, and trains mortgage professionals across the country.

As Reverse Mortgage Division Director, she leads her team with a focus on education, thoughtful guidance, and helping older homeowners and their families make informed decisions with confidence.

Jared Kelley

Jared Kelley

Branch Manager
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Jared Kelley is the Branch Manager of the Mortgage Advisors Branch at Barrett Financial. He oversees the Reverse Mortgage Division, providing leadership and support to the team while ensuring the division operates efficiently and delivers a high level of service to clients and referral partners.

Working in commercial and residential real estate since 2006, flipping homes, building an investment portfolio, and originating loans, Jared brings a practical read on property value and rate movement to the branch he now leads. He works closely with the Reverse Division, supporting its growth, operations, and commitment to exceptional client service.

His focus is on creating a strong foundation for the team while ensuring clients and referral partners receive the guidance, communication, and attention to detail they deserve throughout the lending process.

Cicely Carda

Cicely Carda

Client Communication Concierge
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Cicely is a Loan Officer Assistant specializing in reverse mortgages, serving as a trusted guide for borrowers from application through closing. Her focus is on HECM and proprietary reverse loans, helping clients gather the necessary documentation while ensuring they fully understand their loan and the overall process.

She takes a hands-on approach and prioritizes clear communication, giving borrowers and their families the support and confidence they need throughout the journey.

Jennie Unroe

Jennie Unroe

Reverse Mortgage Processor
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Jennie is a Reverse Mortgage Processor with several years of hands-on experience in reverse mortgage lending and a strong foundation in purchase and refinance transactions. Her well-rounded lending knowledge allows her to anticipate challenges, provide knowledgeable guidance, and work closely with loan officers and their teams throughout the process.

Committed to accuracy, efficiency, and clear communication, Jennie strives to provide a smooth and positive experience from submission through closing.

Susana Rhoades

Susana Rhoades

Reverse Mortgage Loan Officer
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Susana Rhoades is a Reverse Mortgage Loan Officer with more than 30 years of mortgage experience, including over two decades specializing in reverse mortgages. She is passionate about helping older homeowners and their families understand how their home equity can support greater financial confidence, flexibility, and the retirement they envision. Susana also partners with loan officers to identify opportunities and find solutions that help them better serve their clients and grow their business.

Her approach is simple: listen first, educate without pressure, and give every homeowner the clarity they deserve to choose the path that best supports their goals.

Amanda Lehman

Amanda Lehman

HECM for Purchase Specialist
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As Reverse Division Partner & Purchase Specialist, Amanda Lehman brings over 25 years of mortgage industry experience dedicated to helping Loan Officers grow their business and strengthen referral relationships. She specializes in Reverse for Purchase (H4P) strategies, helping Loan Officers and Real Estate Agents capitalize on today’s record senior home equity and demographic shifts.

Amanda is passionate about simplifying the complex, providing clear, value-added resources, and empowering loan partners with the practical education needed to serve senior homeowners confidently.

Elizabeth Wong

Liz Wong

Loan Officer Assistant
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Liz is a member of the Reverse Mortgage Division at Barrett Financial Group, where she oversees the day-to-day activities of the Division and helps ensure the team provides a high level of service, communication, and attention to detail throughout every transaction. She believes in holding clients’ hands every step of the way. From application, underwriting, and closing to beyond, she takes the time to explain the process, answer questions, address concerns, and make sure clients feel informed and confident about their decisions.

After earning her law degree, Liz began her legal career working closely with seniors obtaining compensation for asbestos injuries. That experience ultimately led her to the reverse mortgage industry, where she has found a meaningful way to combine her professional experience with her desire to help seniors navigate important financial decisions.

Ryan Ponsford

Ryan Ponsford

Financial Advisor
Mikee Rentero

Mikee Rentero

Social Media Manager
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Mikee Rentero manages our digital presence, helping ensure clients and their families can easily find trusted, reliable information about our team online. She helps us communicate consistently and professionally so families can feel confident about who they are working with before they ever pick up the phone.

Trusted by Loan Officers

★★★★★

"You will not find a more experienced, more knowledgeable, and a more caring person to work with than Christina! She really sets the bar for customer service. She is a master teacher to help walk you through the process every step of the way. Moreover, she is there for you in a heartbeat, especially when time can be of the essence! I cannot say enough good things about her and would happily become her PR agent for free! You can trust her and you can trust the process. I am eternally grateful for her help."

KDKathleen D.
April 2026
★★★★★

"I watched Christina Harmes' YouTube videos about reverse mortgages. I talked with her about setting up an illustration for my particular situation. She prepared several custom scenarios with many options and provided a video presentation just for me. She has extensive credentials and even teaches other agents about reverse mortgages. I found her to be extremely knowledgeable, and I was grateful for her patience and understanding. Although I decided to wait a while for my reverse mortgage, I will definitely use Christina Harmes' firm."

RRRich Roeske
October 2025
★★★★★

"Thanks again for keeping me in the loop. That video you put together was amazing! It cleared up a bunch of the questions I had about the process, and I’m sure it helped address quite a few concerns the clients have. The proposals were also really great and helpful to read through. Huge thank you for being a pro and helping everyone through this process. I couldn’t have asked for a better originator to learn from."

KSKarla Sabio
August 2025
★★★★★

"Christina- is professional, compassionate and extremely knowledgeable. She seeks out solutions for her borrowers and has innovative ways of finding what is best for that borrower. She takes the time to create detailed synopsis and walks you through it, that the best, fully informed decision can be made. I highly recommend you reach out to her to have the planning tools in advance to the “need” arising."

APA. Pope
January 2026
★★★★★

"Christina Harmes and her team were absolutely amazing in helping my elderly friend with a reverse mortgage. My friend struggles with paperwork and honestly made the process more difficult than most, but Christina handled everything with incredible patience, compassion and professionalism. She guided us through every step, explained things clearly, and worked tirelessly to secure the absolute best loan available. Thanks to her dedication; a huge financial burden has been lifted, and we are forever grateful for her expertise and care. Cannot recommend Christina and her team highly enough."

BPBrigitte Ponce
September 2025
★★★★★

"I've had the privilege to see Christina in action on a personal level with her clients during the final steps of the reverse mortgage loan processing. This entails meeting with a mobile notary, like myself, to guide the clients through the paperwork that requires notarization. She is typically at the signing with her clients if it's local to her. This is very rare for most loan officers to be present. She truly cares about her clients. Christina and her team are beyond knowledgeable, personable, and her genuine personality shines! Her clients absolutely love her and always share with me as a preferred mobile notary partner at the table, that she always answered all her questions and have guided them through the process every step of the way. As a mobile notary, I always appreciate working with a partner that strives to offer impeccable service like myself and when the client raves about the loan officer like Christina, it's a beautiful thing!"

KWKristen Weiss
September 2025

A reverse team you can confidently refer to.

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A trusted team of Reverse Mortgage Professionals focused on providing expert guidance and support every step of the process.

Barrett Financial Group, L.L.C. | NMLS #181106 | 2701 East Insight Way, Suite 150, Chandler, AZ 85286 | AL 22977 | AK AK181106 | AZ 0904774 | AR 124815 | CA 60DBO-46052 & 41DBO-148702 Licensed by Dept. of Financial Protection & Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to a California Financing Law License | CO | CT ML-181106 | DE 029971 | DC MLB181106 | FL MLD1880 | GA 181106 | HI 181106 | ID 2080181106 | IN 181106 | IA 2021-0157 | KS MC.0025726 | KY MB757252 & MC763707 | LA | ME 181106 | MD 181106 | MI fl0022342 | MN MN-MO-181106 | MS 181106 | MO 181106 | MT 181106 | NE | NV 5091 | NH 24338-MBR | NJ | NC B-203722 | ND MB103863 | OH RM.804600.000 | OK ML013880 | OR | PA 92105 | RI 20224347LB | SC MLS – 181106 | SD ML.05340 | TN 204577 | TX view complaint policy at barrettfinancial.com/texas-complaint | VT LL-181106 & MB-181106 | VA MC-7357 & MC-7357 | WA MB-181106 | WV MB-181106 & ML-181106 | WI 181106BA & 181106BR | WY 4211 | Equal Housing Opportunity | Equal Housing Lender | This is not a commitment to lend. All loans are subject to credit approval. | nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/181106